Business services are intangible and often invisible to consumers, but they serve as the backbone of many organizations and businesses. Examples of these services include consulting, accounting, marketing, IT and more. They can be provided by internal departments of a company or may be outsourced from other companies. Unlike production-related activities, which are classified under manufacturing, all other work that a business does not directly produce is considered a service activity. This includes activities like information technology (IT) services, procurement, shipping and finance.
Businesses use external service providers for a variety of reasons. In addition to saving time and money, they also can benefit from the provider’s specialized expertise and experience. Additionally, outsourcing allows a company to scale up or down its service offerings depending on the season and demand.
During tough economic times, people tend to cut back on services they feel are extras, like oil changes, dog walking and home cleaning. In order to survive and thrive in these challenging conditions, companies should focus on delivering value to customers. This can be achieved by making their service more convenient or friendlier.
There are numerous jobs available in the business services industry, with many requiring only a high school diploma or GED certificate. Others, however, require a bachelor’s degree or higher. These positions are a great choice for those interested in an in-demand career that offers job stability and flexibility. Learn more about this growing field. In fact, it’s expected to be one of the fastest growing sectors in the next decade.